Related searches. PLEASE BE ADVISED that Customer Support will tell you just about anything including sending you 3 line emails including apologies, etc. 0000085689 00000 n The truss rod wouldn’t fit in the neck I had to carve out the channel, the sides were shorter than the neck block, I had to sand it down to fit while keeping the 1.5/degree angle. 0000058534 00000 n Anyone ever order the Stewmac Quilted Maple? She conceptualizes and designs print and digital advertising deliverables for the world's largest companies, plus mom-n-pop shops alike. 0000072390 00000 n God what a hateful unfriendly group. www.stewmac.com I gave 5 stars because I still love Stewmac but first, I ordered a Woodstax OM 28 kit, the top was supposed to be AAA but it was less than perfect, granted AAA Adirondack is harder to find than Sitka spruce. Free UK Delivery by Amazon. Neither set has showed up yet. +1 403-501-3550. WoodStax Flame Walnut Guitar Kit, Bolt-on Neck - 078. 0000068182 00000 n Cancel. www.stewmac.com It's cheap insurance against expensive repairs and heartbreak. Honestly, a $1.79 knob is $9.99 to ship. StewMac Binding Router Guide Tool Luthier Good Working Order. StewMac Saddlematic Awesome Measuring Tool. 0000085379 00000 n 0000013957 00000 n 0000073841 00000 n Nice videos of the president fixing things thought. WoodStax Flame Walnut Guitar Kit, Bolt-on Neck - 080. I've complained. 0000071011 00000 n As an example, I have over a dozen business cards each from Presidents of companies which I am happy to keep - since, in essence, each business card represents a guarantee that nomatter the problem I am having, including the efforts i personally undertook with his/her departments to resolve the issues, if all else fails I can call someone to FIX IT. Ordered a truss rod cover literally cost a few pounds. I am thrilled with it. Sadly no. 0000091983 00000 n heavy padded plastic with internal metal … Facebook is showing information … the shipping cost 3 times as much, my order arrived in the uk at milton keynes, fed ex have no idea where this package is after many calls to fed ex uk ,they informed me that this package was only sent over on the flight and fed ex uk where not responsible for delivery and they had no idea where the item is as it was only sent over on the flight and not fully delivered to my door .. after 2 weeks of waiting, and 2 messages sent to stew mac I have had no response ,yet i get daily emails looking for my buisness,not impressed you have lost another customer ..i see in the reviews a customer in the uk who has had an identical issue as i have had ..i wish i would have researched more, don't order if your in the uk they plainly do not care (update) after posting my review stew mac got in touch and were very helpful ,they reposted the item as we regarded the other as lost in the post, new item was posted by usps and was fully traceable to my door it arrived just after 2 weeks so i have to say once i was contacted the communication was excellent ,this was in the middle of a global pandemic! 0000033502 00000 n We apologize again for the initial problems with your order. 25th, and never moving again. Full refund with a single email! 53 Online: stewmac.com Use our secure online order form. �������QI���x�8Ŋ����� O��7+�a�����@�" �q;+�. 0000087530 00000 n 0000002116 00000 n Until I received a call from my accountant who told me that my VISA account got charged twice. I'm extremely happy they were able to work with me. It never shipped. In other words, that there is someone who stands behind "the buck stops here". Great job Stewmac! This is not unacceptable, again at a PREMIUM price for shipping. Specifications Hand Orientation: Righty Number of Frets: 22 Headstock Shape: Styled Scale Length: 648mm (25.5″) Body Type: Semi-Hollow Cutaways: Double Electronics: 1V, 2T, 5-Way Selector They gave me a refund and I found a better top. 0000030854 00000 n StewMac Guitar Grease. 0000090051 00000 n By fax: 740-593-7922 Fax your completed order form ALL Three play beautifully. I'm still here! the shipping cost 3 times as much, my order arrived in the uk at milton keynes, fed ex have no idea where this package is after many calls to fed ex uk ,they informed me that this package was only sent over on the flight and fed ex uk where not responsible for delivery and they had no idea where the item is as it was only sent over on the flight and not fully … 0000090153 00000 n 0000089223 00000 n Hey guys :) I'm an Irish ug'er who really wanted to build a guitar for a very long while.. h�b``�f``_�����À (edit) thanks, everything worked out, late, but all is good, Ordered a truss rod cover literally cost a few pounds. I'm ordering some stuff from Stewmac, wondered if any of the UK peeps wanted anything. Price Range $. 10/10, would recommend to friends. I received an online invoice for the final order so I thought everything was fine. We got your report. The item was "shipped"11/30. Randy Schartiger 14,024 views $33.00 0 bids + $4.00 shipping . �>hx�OJ���S[� |!�S�0. 0000039674 00000 n $31.20 6 bids + shipping . 0000057126 00000 n I received an online invoice for the final order so I thought everything was fine. Didn’t need to have it sent Fedex. Beautiful semi-hollow body ST style guitar kit with Alder wood body and zebra body top. Absolutely beautiful. The package didn't come, tracking showed it arrive at Newark NJ on Mar. THIS KIT COMES WITH TWO HUMBUCKER PICKUPS. This was my first purchase.No help when their shipper lost my tuners, which cost me a customer, and still Fedex dont know where the item is. 0000040847 00000 n 0000091203 00000 n 4.8 out of 5 stars 29. May 14, 2019As a regular customer of StewMac, I am still having a terrible experience with my recent order. To learn more about automatic renewal, click here. stewmac HD28 kit guitar unboxing intro - Duration: 18:22. 0000073804 00000 n Here about 30 popular Dan Erlewine, banjos, book, fiddles sites such as stewmac.com (STEWMAC.COM : Guitar Parts, Bass, Banjo, Mandolin, Hardware, Tools, Supplies,...). 0000087593 00000 n Would have preferred a variety of shipping options but still very satisfied. $19.01. It's made of finish safe (even nitro!) Hi Phill! I've got a "lost" Stewmac order too. Criminal if you ask me. I haven't received one yet and I don't believe I will. Given this information, I personally contacted StewMac's customer support which at first told me the everything would be turn out okay - "will be fixed in the wash" - which - ludicrous as it may sound - did nothing to allay my fears. What I finally ended up with is their ordering system applied two (2) charges to my VISA which included the items on the original order basket (which I later changed via a change order) as well as my confirmed order - which I wanted. Shipping is foolishly high. I prefer to use wood as a shim and you can find thin purfling at StewMac or wood veneer available online or in hobby stores. ...daily spam from them. trailer <<0468E39445614338AAC067CD0E69A25A>]/Prev 95596>> startxref 0 %%EOF 81 0 obj <>stream 7 days ago (May 8, 2019) I placed items in my order "basket" as per their website. Buy It Now. I contacted Stewmac on April 21, put on my best sad-face, and they shipped me another set. 0000065323 00000 n 0000085577 00000 n 0000087205 00000 n Closed Now. ... FREE Delivery on your first order shipped by Amazon. StewMac Truss Rod Crank for Tele. 0000065360 00000 n From United States +C $16.60 shipping estimate. 0000085270 00000 n I have ordered three kits from them (Strat, Tele and ES 335. Hi Mark! Rip-off and POOR customer service!! My items have been in pre-shipment for a week, which is to say that a label was created and the items are still sitting waiting to be given to the post office. No response. It's easy, throw it in your gig bag and you've always got a solid place to lean your guitar (or bass). A box with a guitar nut wrapped in a paper is going to be pretty indestructible, even for 30% of the shipping cost. 1,312 talking about this. StewMac Safe-T-Planer. 0000034040 00000 n No Item. :) I have found that most always in my 71 years on this planet, I have pretty much got what I paid for everytime. • You may request a refund by contacting Customer Support within 30 days of initial purchase or within 60 days of automatic renewal (for 1 year or longer terms). 0000001856 00000 n It's like being punished for doing business with them. I ordered some items that had a long time to get here - But again and again they sent a new order - And at last, I got it - They were polite and service-minded and friendly all the way - I did get more than I paid for -Thank you guys at StewMac. Their system sent an invoice as if everything was just fine. © 2021 Trustpilot A/S. Phone US & Canada: 800-848-2273 International: +1-740-592-3021 Monday through Friday • 9:00 am to 6:00 pm Eastern Time Fax US & Canada: 740-593-7922 It's almost a month again. 0000085307 00000 n 0000090819 00000 n They...” Shipping is BRUTAL!!!!! 0000020602 00000 n I am living in DK - And I must say - You will never find better service than StewMac. 0000005768 00000 n We are sorry you are unhappy with our shipping prices. Thank you for your patience and understanding! 0000085433 00000 n I tried to clear it up with StewMac's Customer Support to no avail. By mail: Fill in the order form completely. My accountant is on the case but, to be frank, the time, effort and money spent in contacting everyone involved in this transaction including myself, my accountant, phone calls to VISA, my Bank, StewMac Customer Support etc..is not only a terrible waste of money which I will not be able to recover but rather a lack of professional problem resolution. Kits give you a low-risk way of developing your finishing, wiring, and modification skills without having to rip … Free shipping . 0000027642 00000 n No longer! 0000057163 00000 n S p o n s o r e d. StewMac Guitar Tech … I order speaker cover material. I don't recommend this company. On the other hand they did email a 3 line statement which, they say, my accountant could present to the bank. I have attempted contacting them multiple times on the 4th and 5th. This is the official StewMac Facebook page. They bombard my email with advertising. Local Service. Live Q&A With Dan Erlewine - (Playback From) Tuesday January 19th 4:30 PM (EST) 0000051561 00000 n Provide your complete street address or rural route and box number, zip code, and your phone number. It is now May 14th 2019 - that calculates to a period of 7 calendar days since the problem was initially identified by my accountant and I have yet to receive any official invoice (manual or otherwise) which outlines in a clear fashion the items which should not have been charged and reverses those charges. $129.17$129.17. I contacted EMG with no response. Their products are top notch! Im going to pay import duty on gold tuners that i have no use for, if FEDEX ever find them.Sticking closer to home from now on.Its a shame because they have some interesting bits and pieces.Well done all. 73Custom Senior Member. By phone: 800-848-2273 For ordering or questions call us toll-free, 9am-6pm weekdays Eastern time. 0000091317 00000 n Now I HAVE TO CHASE MY BANK, VISA and Jesus Christ himself before I find a remedy.